Phenomenex Announces Swiss Service Changes

Oct 10, 2017
Volume 13, Issue 14, pg 9

Phenomenex Inc. has announced that it will begin to directly serve customers in Switzerland following the mutually agreed upon end of its 26-year-old partnership with local distributor Brechbühler AG. 

Phenomenex customers in Switzerland will now have access to a variety of services such as comprehensive technical training and support services, live technical chat, online ordering, increased product availability, and rapid shipping times.

Shane Lyons, President of Phenomenex commented: “We will always be indebted to Brechbühler AG for such a successful partnership. Going forward, we are excited for the opportunity to directly serve our Swiss customers with our world-class technical support and customer intimate service model. We are thrilled to be expanding our global operations to better serve our customers.”

Distribution changes came into effect on 1st September 2017.

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