Applied Biosystems (Foster City, California) recently announced three new value-added services for laboratories that are utilizing Applied Biosystems/MDS SCIEX mass spectrometry (MS) instrument systems as part of an overall workflow solution.
Applied Biosystems (Foster City, California) recently announced three new value-added services for laboratories that are utilizing Applied Biosystems/MDS SCIEX mass spectrometry (MS) instrument systems as part of an overall workflow solution. These new services include: a maintenance program for high-performance liquid chromatography (HPLC) systems manufactured by Agilent Technologies; a software validation consulting service for laboratories operating in regulated environments; and an expanded Web-based solution for remote system monitoring and diagnosis. These specialized services are being offered by Applied Biosystems to support its customers who are increasingly focused on maximizing system productivity, maintaining regulatory compliance and increasing overall return on their technology investments.
The respective services are:
Applied Biosystems is offering these value-added services in response to a growing number of customers who have indicated that direct original equipment manufacturer expertise is preferable in applications in which Applied Biosystems? instrument-based systems, consumables, and software are central to a complete workflow solution.
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