JEOL USA (Peabody, Massachusetts) has received an award for excellence in customer satisfaction as judged by its customers.
JEOL USA (Peabody, Massachusetts) has received an award for excellence in customer satisfaction as judged by its customers. The Omega NorthFace Scoreboard Award was presented to the company in May at Boston's World Trade Center. The company has received the award for eight consecutive years. The award recognizes organizations that offer exemplary customer service and commit to exceeding customer expectations. Omega measures customer satisfaction and loyalty levels on a five-point scale a minimum of twice a year in categories such as technical support, field service, customer service, and account management.
Removing Double-Stranded RNA Impurities Using Chromatography
April 8th 2025Researchers from Agency for Science, Technology and Research in Singapore recently published a review article exploring how chromatography can be used to remove double-stranded RNA impurities during mRNA therapeutics production.
The Effect of Time and Tide On PFAS Concentrations in Estuaries
April 8th 2025Oliver Jones and Navneet Singh from RMIT University, Melbourne, Australia discuss a recent study they conducted to investigate the relationship between tidal cycles and PFAS concentrations in estuarine systems, and offer practical advice on the sample preparation and LC–MS/MS techniques they used to achieve the best results.